Dues should be sent to:

Associa Chicagoland Management
 P.O. Box 61955
 Phoenix, AZ 85082

dues will not be accepted at the PCA office

 

We want to thank everyone for their understanding and cooperation as we moved in to our new pool operations process.  After the first successful week of the pool re-opening, we are making a change to the operating policy and offering some reminders and guidance to manage the reservation process:

Policy Change:

  • Prestbury residents can now bring non-PCA family members to the pool on weekdays only. (Not Saturday or Sunday)
    • We ask the you use the honor system although it will be monitored closely.
    • Non-PCA family members names must still be added to your online reservation.

 Recommendations and reminders from our first week of operations:

  • Masks can be taken off when sitting at your deck location.
    • They should be worn any time you are moving around, except when entering/exiting the pool.
  • Proper face coverings should be used.
    • Please do not just pull your shirt up around your mouth/nose.
  • If you have issues with the reservation system, email This email address is being protected from spambots. You need JavaScript enabled to view it. for assistance.
  • Please add all people you plan to bring to the pool to your online reservation.
  • If you need to cancel your reservation, you need to perform the cancellation for each person you had scheduled for the visit.
    • Pull down the user name list from the top of the My Schedules page, to cancel each reservation.
  • You must cancel your reservation if you don’t plan to attend.
    • Cancel individual reservations online if you aren’t coming or tell the guards when you are checking in so they can cancel you.
    • Cancel your entire groups’ reservations if you and group do not plan to attend.

We have experienced a lot of no-shows which impacts the ability to allow other residents to attend the pool. We expect the pool to be fuller in the near future especially with non-PCA family members now allowed to attend. Better reservation management online will help us accommodate more residents who want to enjoy the pool. We are keeping a close eye on no-shows and will be communicating with residents as necessary.
 
Best regards, 
PCA Board of Directors